Swiss Consulting Group
Facilitating Leaders to Meet the Future
Thomas P. Wicky

Thomas P. WickyThomas P. Wicky

Tel: 561-868-6759
Fax: 561-838-4105
Mobile: 561-315-4600

Thomas P. Wicky is a seasoned hotelier with more than 40 years management experience in luxury resort properties. He has developed a track record of success and credibility in the upscale market, having catered to affluent national and international clients.

Educated at Swiss hotel schools, Tom\\\'s hotel career began in Europe where he held positions in various departments of premier resorts and luxury urban hotels. This hands-on approach provided him with the invaluable experience of learning the business from the bottom up, setting the foundation for his commitment to top quality standards. This background has translated into his keen ability to relate to both guest issues and management objectives and, in turn, combine them effectively and profitably.

A key element in his success has been his ability to integrate with several Boards of Director units during his career. He has conceptualized, developed and implemented short-and long-term strategic plans on behalf of the Boards. He has implemented the necessary changes to improve products and services to generate much-improved bottom lines. Having witnessed five ownership changes during his tenure at one resort, and having been responsible for a $100 million renovation project at another, he has demonstrated a flexibility and adaptability crucial in keeping Boards focused and Board production levels high.

Throughout his career, Mr. Wicky has been dedicated to excellence. He has earned a reputation among his peers as one of the premier troubleshooters in the industry. At four separate properties he was tasked with earning the coveted Mobil 5-Star rating or the AAA 5 Diamond awards. Under his leadership, the resorts successfully gained or regained the prestigious awards including the Boca Raton Hotel & Club, the Breakers in Palm Beach, Hotel Intercontinental in Hilton Head, South Carolina and the Cloister Hotel and Lodge at Sea Island, Georgia. Other resorts and clubs which Tom has led include Fisher Island in Miami Beach, Florida; Nemacolin Woodlands Resort, Pennsylvania and The Grand Hotels and Spa, Bad Ragaz, Switzerland.

Tom has represented extensive real estate assets on behalf of his properties, including single family residences, condominiums, hotel accommodations and membership sales. Along with the real estate responsibility, he has run operational aspects of recreational facilities including golf, tennis, spa, marina, retail outlets, etc. He has served on the Boards of privately owned, corporate and equity member ownership properties.

True to his management style, Tom excels by supporting and strengthening the team around him. Staff training and motivational development are core elements in his team building. His training gave him the foundation to work effectively with multi-national and multi-cultural individuals within the work force. His leadership style is team-oriented and goal driven, with a commitment to the highest quality standards. His strong people skills and fun and caring management style has, over the years, attracted many employees to join and rejoin the properties that he managed.

Tom has consistently integrated with the hotel communities, representing his hotels as President or Board Member of many local civic organizations and cultural societies. He has been a guest speaker at Cornell University, and a lecturer at both Florida State University and Florida Atlantic College.

Want tips and tools?  
© 2017 Swiss Consulting Group. All rights reserved. Legal Notice